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Quality Commitment

Quality is a key element of Dow Corning’s commitment to delivering value for our customers by understanding their needs and solving their problems.  We want our customers throughout the world to feel assured that our products and services will meet their diverse quality requirements. Through continual investment in quality, Dow Corning achieved global ISO9001:2008 registration under a single certificate, providing customers with a consistent solution wherever they operate in the world.  (View ISO9001:2008 registration - PDF)

Dow Corning Analytical Solutions has a comprehensive, audited, quality system in place that includes the following key elements:

1. Standard instrument operating procedures (SIOPs) for all of our testing equipment
2. Standard operating procedures (SOPs) for our key processes
3. Maintenance and calibration logs for our instruments
4. Use of certified standards, as available
5. Training records for all analysts to demonstrate competency before they are approved to operate equipment and interpret results.

Please contact us if you would like to learn more about our quality system.